MAINLINE FREQUENTLY ASKED QUESTIONS (FAQS)

      1.        How durable are Mainline finishes?  

                    Chrome:  Same proven polished chrome plating process used throughout the industry to insure a
                    tough/long lasting finish.  

                    Brushed Nickel and Oil Rubbed Bronze:  Both are protected by “dura- coat”, a tough post finish
                    coating that locks-in Mainline’s rich finishes for years of trouble free enjoyment.

      2.        What are the recommended care and cleaning instructions for Mainline finishes?  

                    For best results simply use warm water and a soft cloth to clean the finish.  Gently dry/buff with
                    a soft clean cloth.  Avoid ammonia based cleaning materials as well as harsh detergents.

      3.        Briefly describe Mainline’s consumer warranty program.  

                    See product suite listings for warranty information.

      4.        Is Mainline Logo signage available?  

                    Mainline signage is available from any Hajoca outlet and pricing is provided on Mainline price
                    sheets.  

      5.        Should I need repair parts, how do I determine the model number?

                    If you do not have the box or installation instructions which provides model number information,
                    take a  digital photo of your Mainline product and proceed to the nearest Hajoca location for
                    assistance in looking up your model number.  Alternatively, take a digital photo of the item and
                    call the parts hotline (1-888-328-2383).  They will provide instructions to e-mail the digital
                    photo to a parts specialist for model number look-up.  

     6.        Is there a charge for Mainline repair parts and where do I go to make a purchase?

                    All Mainline parts covered under warranty are free of charge.  There may be a small charge for
                    parts not covered under warranty.  Call the parts hotline for details (1-888-328-2383).


asdf