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    MAINLINE BATH FREQUENTLY ASKED QUESTIONS (FAQs)

    1.     How does the Mainline Whirlpool Bath warranty program work?
    We have contracted with Jacuzzi Whirlpool Bath (JWB) to provide warranty service nationwide.  View a copy
    of the one year warranty.  If you have questions or need warranty service, please call Mainline’s Warranty
    Service Hot Line (866-698-0111) or fax (866-426-0983).

    2.     Where can I source any needed parts after the warranty expires?  
    Please call Mainline’s Warranty Service Hot Line for additional parts information, pricing and availability (866-
    698-0111).  Parts are readily available and are easily accessed.  

    3.     Does the Mainline program include “air tubs”?  
    Absolutely!  Air tubs were added to Mainline’s existing portfolio of whirlpool and soaker baths in 2007.  Air
    tubs are the fastest growing segment of the luxury tub market and Mainline offers the best combination of
    value added features, stylish designs, quality manufacturing and compelling price points!   

    4.     Where can I view Mainline Bath list price?
    Please click on the "Where To Buy" button to find the Mainline bath distributor nearest to you to obtain
    price quotes and for friendly/responsive customer service.

    5.     What colors and/or options are available on Mainline baths?  
    Mainline baths are available in the three of today's most popular colors:  White, Almond and Biscuit.  Lead
    times for special orders are just five working days plus transit time.  

    6.     Does Mainline offer optional removable tub skirts?  
    Optional skirts are available in White, Almond, and Biscuit on most Mainline baths you can find this
    information noted on the Bath Portfolio pages.  Skirts are not needed for oval baths which are designed to
    be dropped into custom built "tub decks".  See specification sheets and installation instructions for more
    information.  

    7.     How can I determine whirlpool and or air bath pump location so appropriate access can be provided?    
    Mainline color literature and specification sheets both provide pump locations for each model.  If you have
    questions, please call your nearest Mainline bath distributor for additional information.

    8.     What is the recommended method for cleaning Mainline acrylic baths?
    Most gentle non-abrasive cleaners are appropriate for routine cleaning of acrylic surfaces.  Acrylic is a non-
    porous surface and as long as appropriate non-abrasive cleaners are used in a gentle manner and
    promptly rinsed with warm water, Mainline baths will maintain their luster for many years.  Occasional
    polishing after cleaning with materials specifically designed for acrylic surfaces will add extra sheen and
    luster.   

    9.    Are optional in-line water heaters available on Mainline Whirlpool Baths?
    Yes, Mainline Whirlpools are available with optional factory installed in-line heaters and they are listed on
    the Bath Portfolio pages.  These heaters are designed to maintain the approximate temperature of the
    water used to fill the tub.   

    10.  Are heaters provided on Air Baths?  
    Yes, Mainline Air Baths come with a 6 KW factory installed heater/blower as standard equipment to
    introduce gentle/warmed air which translates into a relaxing/soothing massage action.